Water Services Act 2017 (Commencement) Order 2022

Jurisdiction: Republic of Ireland

Commencement: 1st February 2022

Amends: Water Services Act 2007

Mini Summary

The Water Services Act 2007 relates to anyone who is:

  1. providing water services,
  2. making, causing or permitting a discharge to a drain, service connection or waste water works, or
  3. in receipt of a water supply.

The Act incorporates a comprehensive review, update and consolidation of all existing water services legislation, and facilitates the establishment of a comprehensive supervisory regime to ensure compliance with specified performance standards.

The Act includes provision to:

  • Consolidate water services law into a single modern code, for ease of access and application,
  • Introduce a licensing system to regulate the operations of group water services schemes,
  • Amend the Environmental Protection Act 1992 to assign responsibility for supervision of sanitary authority water supplies to the Agency.
  • Strengthen administrative arrangements for planning the delivery of water services at national and local level, and
  • Place duties of care on users of water services in relation to water conservation, protection of collection and distribution networks, and prevention of risk to public health and the environment.


Section 23 (Customer dispute resolution: connection to, and use of, public water system) of the Water Services Act 2017  came into effect on 1st February 2022.

Section 23 requires Irish Water to not discriminate unfairly against a person, regardless of class or any other similar criteria.


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